FAQs

Calehut offer a warranty?

Warranty Information:1 Year Warranty for Frame,6 Months Warranty for Top.

How do I apply for a product claim?

To help you replace and fix canopies correctly, we have to
use your order number to get its model number, and also make sure that we
are your canopy’s manufacturer.
Order number or order screen shots: our website’s order number
are both workable
Pictures: A zoomed-in picture for damaged area. A global picture for the canopy.

What's the turnaround time?

We will ship the order within 3-5 business days.

Should I pay for the deliver fee? How much is it?

Free shipping for over $150 in the United States (US Except HI VI AK PR GU)

We also offer expedited deliver.
Pay attention: when expedited is applied, extra fees occur.
(Standard delivery: usps, ems, Royal post.)
(Expedited delivery: Fedex, UPS, DHL)